When you travel with THAI, you will automatically receive instant notifications about your flight information.
Notifications apply to THAI flights only.
Notifications are sent only if your flight is cancelled or delayed by at least 15 minutes. The updates will be sent:
24 hours prior to departure,
4 hours prior to departure.
more frequent during 4 hours prior to departure.
Gate change notifications will be sent only within 2 hours of departure.
Departure notifications will end 15 minutes prior to actual departure.
No notification will not be sent if the flight is on time.
Flight status information can change at any time. For this reason, we recommend that - unless your flight has been listed as "cancelled" - you always check in for the originally scheduled departure time of your flight and check airport monitors for any latest updates.
We’ll try our best to provide the most real-time flight status information. However, THAI is not liable for non-delivery of messages and cannot guarantee the timeliness or reliability of email message receipt.