Cookies Notice


What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information about cookies, see the website

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser. Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

Please see information how to prevent new cookies from being installed and how to delete existing cookies. The exact procedure depends on which browser you are using.

Internet Explorer
To prevent new cookies from being installed and delete existing cookies:

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To delete existing cookies:

Google Chrome
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Microsoft Edge
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Type of cookies


These cookies are essential to make THAI websites work correctly, they allow using the functionality of the website such as creating an account with us, booking and ticket purchase, accessing to your Royal Orchid Plus. These cookies are removed once you close your browser. These technical cookies do not require consent of the user.


These cookies are used for optimizing the website by detecting any technical problems that may be encountered. They give THAI information about how the user interacts with the website such as remember your preferences, the number of visits per page, the time spent on a page. These cookies allow us to improve our websites.


We use these cookies to memorize the preferences and choices during reservation for example choice of meals, type of seat, choice of language, membership number of Royal Orchid Plus, offering e-commerce or payment.

Marketing/ Advertising

We use these cookies to optimize communication, analyze information on the geographical location of visitors and their use of the site to deliver content, newsletter or email that is more relevant to you and your interests or subscription. The information obtained is anonymous and not related to your personal data.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which help us to understand how we can improve the site for you.
  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
  • As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
  • The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on Google AdSense see the official Google AdSense privacy FAQ.

  • We use adverts to offset the costs of running this site and provide funding for further development. The behavioral advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Facebook, Twitter, YouTube, Instagram, Yandex, Bing and Webtrends, will set register your personal data and set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Information about cookies used in our websites:

The table below show detail of cookies use in domain and their purpose.

Cookie Name Purpose
JSESSIONID Used to maintain an anonymous user session by the server.
Frontend Used to stores a session id. Appears to be necessary for much site functionality.
__utmv Used to track visitor behavior and measure site performance.
Used to throttle the request rate - limiting the collection of data on high traffic sites.
__utmz, __utma, __utmc, __utmb Used to track visitor behavior measure of site performance.
_ga Used to distinguish unique users by assigning a randomly generated number as a client identifier.
_gid Used to store and update a unique value for each page visited.
WT_FPC Used to track and report on visitor behavior on a site for performance improvement.
Used to enable visitors to share content with a range of networking and sharing platforms

The table below show detail of cookies use in domain and their purpose.

Cookie Name Purpose
EZ_SESSION_TRACK Tracking cookie which exists for the lifetime of a session.
EZ_SESSION Session cookie, which can change when a user transitions between SSL and non-SSL
EZ_SESSION_EXPIRATION_WARNING Session cookie, which store the estimated server session expiration date/time, the date/time is serialized in UTC format. The main propose of this cookie is to synchronize the front end timers used to show a popup message when the server session may be expired.
EZ_LIFETIME_TRACK Tracking cookie with no expiration date
EZ_SECURED_SESSION Cookie which indicates whether a user has ever been in SSL mode, in which case we change the cookie
EZ_COBRAND Indicates the cobrand a user is on
EZ_REMEMBER_RECENT_SEARCHES Used to remember the most recent searches a user has done, even if their session has expired
track The agentid passed in the "track" URL variable
_utma, utmb, utmc, _utmz Variables used by Google Analytics
Session cookie and tracking cookies for 7-day, 30-day, and lifetime, all for A/B testing
RELEASE_VERSION Tracks release version
BIGipServerp¬v132¬http Tracks ip server of current app being served

The table below show detail of cookies use in domain and their purpose.

Cookie Name Purpose
XSRF-TOKEN To prevent cross site scripting
laravel_session To store encrypted identity session
_gid, _gat, _ga For google search

The table below show detail of third party cookies use in our websites and their purpose.

Provider Cookie Name Purpose datr Used to help with security and suspicious login activity SID Used to verify a Google user account and most recent login time HSID Used to verify Google user account and most recent login time fr Used for targeted advertising loc Used to stores the visitor geo-location to record location of sharer demographics Used for demographic profiling and targeting for advertising PREF Used to stores user preference and can be used to personalize ads on google searches HSID Used to verify Google user account and most recent login time uvc Used to tracks how often a user interacts with AddThis