Discover the comfort of exceptional lounge facilities in airport worldwide, savour the finest food, enjoy a wide variety of magazines and relax in a truly tranquil ambience.
Royal Silk Lounge at Concourse D
Concourse D, Level 3
Covers an area of 2,410 sq.m (some space is under renovation)
The capacity to accommodate 178 passengers
Opening hours : 05:00 - 02:00 Hrs.
2 Private Rooms
Lounge Lobby Bar
Buffet Bar with a selection of hot small servings, snacks and refreshments
Wi-fi Internet
Kid's Corner
Toilets with Wheelchair Accessibility
Royal Silk Lounge at Concourse E - East
Concourse E - East, Level 3
Covers an area of 667 sq.m
The capacity to accommodate 172 passengers
Opening hours : 05:00 - 02:00 Hrs.
2 Private Rooms
Buffet Bar with a selection of hot small servings, snacks and refreshments
Wi-fi Internet
Showers
Toilets with Wheelchair Accessibility
LOUNGE ACCESS POLICES
1. THAI Royal First Class passengers/Star Alliance First Class passengers with one guest travelling on the same flight.
2. THAI Royal Silk Class passengers/ Star Alliance Business Class Passengers -No Eligible Guest is allowed, unless holding a Star Gold card
3. Royal Orchid Plus Platinum/Royal Orchid Plus Gold status members and Star Alliance Gold status cardholders departing on a THAI or Star Alliance operating flight.
• Customer is entitled to one Eligible Guest travelling on the same THAI/Star Alliance flight departing from the local airport
• Gold Status Cardholders must present proof they hold SAG level status. This may be : o A valid frequent flyer programme SAG level card. o A Boarding Pass showing the SAG level status
4. Thai Smile Airways’ Smile Plus passengers -No Eligible Guest is allowed
5. Star Alliance Gold cardholders departing on a Thai Smile Airways operating flight (as a Star Connecting partner) must present boarding pass or itinerary to/from a same day (within 24 hours) connecting Star Alliance flight.
6. Star Alliance Paid Lounge membership cards (Air Canada Maple Leaf Club – Worldwide and United Airlines United Club) departing on any THAI/Star Alliance flights.
• Customer is entitled to one Eligible Guest travelling on a THAI/Star Alliance flight departing from the local airport
7. Contracted customer airlines , subject to agreement conditions
8. Contracted non-airlines corporate eg. Bank or Credit card awards, subject to agreement conditions (For more information, please contact product owner eg. Bank or Credit card)