特殊需求及協助


特殊機上餐食

 

Special Inflight Meals

 

Note  First-class passengers may reserve their premium gourmet meals on selected flights at least 24 hours prior to departure.

Code Description Note
AVML
Vegetarian Hindu/Indian vegetarian meal For THAI flights operating on or after since 1 JUN 09,
AVML will be prepared in Hindu/Indian vegetarian style.
BBML
Baby meal for infant aged at more than 6 months old.
 
BLML
Soft meal. Recommended passengers with stomach or intestinal problems
 
CHML Child meal for children aged 2 years and older.
 
DBML Diabetic meal suitable for both non-insulin and insulin dependent diabetics.
 
FPML
Fruit platter meal prepared with fresh fruits or dried fruits.
 
GFML
Gluten free diet, avoids gluten, which is found in wheat, rye, barley and oats.
 
HNML Hindu meal containing no beef, veal or pork. Prepared with lamb, fish and other meats. Milk products allowed.  
KSML Kosher meal conforms to the requirements of Jewish dietary laws.  
LCML Low calorie diet meal     
LFML Low fat / cholesterol meal  
LSML Low salt meal with minimum sodium content.  
MOML Muslim meal, contains no pork, bacon, ham or alcohol.
Cooked according to Halal rules. MOML are normally served on THAI flights to Pakistan, so there is no need to request this type of meal on this route.            
 
NLML Low lactose meal. Omission of all foods containing milk, lactose, milk solids, whey, curd, and skimmed milk.  
SFML Seafood meal.  
RVML Raw vegetarian meal is a mixture of fresh vegetable and fruits.  
VGML Strict European vegetarian. No animal products of any type.  
VJML Vegetarian Jain meal / strict Indian vegetarian. Based on Jain customs. THAI offers VJML meal on flights on or after June 1, 2009.     
VLML Non-strict vegetarian prepared with dairy products
(eggs, cheese, fruits, vegetables, grains and nuts).
 
VOML Vegetarian oriental meal prepared in Chinese style.  

 

頭等艙旅客預訂餐食

Pre-order Meal

As an additional privilege, Royal First Class passengers can pre-select their meals from our gourmet menu of finely created meals, including certified Halal or vegetarian dishes or other special dietary needs.

 

MENU NAME
MENU DESCRIPTION
PICTURE
LOBSTER THERMIDOR
LOBSTER THERMIDOR WITH DUCHESS POTATO DISH OF LOBSTER MEAT COOKED IN BERCY SAUCE MIXED WITH MUSTARD AND MORNAY SAUCE SPRINKLED WITH CHEESE ARRANGED IN LOBSTER SHELL AND GLAZED, SERVED WITH DUCHESS POTATO.
GRILLED FILLET OF BEEF ROSSINI
GRILLED FILLET OF BEEF ROSSINI GRILLED FILLET STEAK TOPPED WITH GOOSE LIVER ( FOIE GRAS ), BAKED POTATOES, MIXED VEGETABLES.
SCALLOP PROVENCALE
THE IDEAL OF  PAN-FRIED SCALLOP IN OLIVE OIL SERVED WITH PROVENCALE SAUCE MADE FROM TOMATO CONCASSE, GARLIC, OLIVE OIL, HERBS AND SEASONING, ACCOMPANIED WITH PARISIENNE POTATOES AND GLAZED VEGETABLES.
 GRILLED NEWZEALAND BEEF TENDERLOIN
OVEN ROASTED RACK OF LAMB TOPPED WITH CARAMELIZED ORANGE SERVED WITH A SPICY MARINADE SAUCE AND ROASTED GARLIC, BLUE CHEESE POTATO.
 OVEN ROASTED RACK OF LAMB
GRILLED NEWZEALAND BEEF TENDERLOIN, RED PRAWN MUSCAT WINE REDUCTION AND GRATIN DAUPHINOIS.
 Grilled Norwegian salmon
GRILLED NORWEGIAN SALMON WITH BABY LEEKS TOPPED WITH MUSCAT WINE SAUCE.
 GLASS NOODLES PAD THAI
GLASS NOODLES PAD THAI WRAPPED IN OMELET SERVED WITH LOBSTER TAIL: THIS IS A THAI DISH MADE FROM BEANTHREAD STIR-FRIED WITH TOFU, GROUND PEANUT, SUGAR, TAMARIND JUICE, WRAPPED IN EGG OMELETTE AND SERVED WITH LOBSTER TAIL, FRESH BEANSPROUTS, CHINESE CHIVES.
 PRAWN PA-NANG CURRY WITH STEAMED THAI HOM-MALI RICE
PRAWN COOKED IN RED CURRY PASTE AND COCONUT MILK SERVED WITH STEAMED RICE AND STIR-FRIED YOUNG CHINESE BROCCOLI WITH GARLIC.
 CHICKEN KIEW-WAN WITH STEAMED THAI HOM-MALI RICE
CHICKEN, EGGPLANT, SWEET BASIL LEAVE COOKED IN COCONUT MILK SERVED WITH STEAMED RICE AND VEGETABLES.
BLACK COD WITH GINGER AND SPRING ONION
A HEALTHY DISH OF STEAMED BLACK COD WITH GINGER AND SPRING ONION SERVED WITH SUPERIOR SOYA SAUCE CHINESE STYLE, STEAMED BROWN RICE, SAUTEED FRESH VEGETABLES WITH XO SAUCE
CHINESE ROAST DUCK WITH YELLOW NOODLES
THIS IS A CHINESE DISH OF ROASTED  DUCK CHINESE STYLE SERVED WITH YELLOW  NOODLES AND CHINESE CHOY-SUM.
TG-EXCLUSIVE THAI MENU SET 1
EXCLUSIVE THAI MENU SET INCLUDING
    - STEAMED THAI HOM MALI RICE
    - GRILLED BEEF FILLET SPICY SALAD THAI STYLE
    - MINCED PORK WITH VERMICELLI WRAPPED WITH CHINESE CABBAGE IN CLEAR SOUP
    - ROASTED DUCK WITH GRAPE IN RED CURRY
    - THAI STYLE OMELET
    - STIR-FRIED SPINACH WITH GARLIC AND CHILI
    - THAI DESSERT : BANANA IN COCONUT MILK

 TG-EXCLUSIVE THAI MENU SET 2
 EXCLUSIVE THAI MENU SET INCLUDING
    - STEAMED THAI HOM MALI RICE
    - VEGETARIAN PAPAYA SALAD
    - MIXED VEGETABLES IN SWEET & SOUR SOUP "KANG SOM"
    - STIR-FRIED MUSHROOM WITH GARLIC, CHILI AND BASIL
    - GRILLED EGGPLANT WITH BOILED EGG SPICY SALAD THAI STYLE
    - THAI DESSERT : ASSORTED LOOK CHUB

 TG-EXCLUSIVE THAI MENU SET 3
EXCLUSIVE THAI MENU SET INCLUDING
    - STEAMED THAI HOM MALI RICE
    - TIGER PRAWN SPICY SALAD THAI STYLE
    - DRY FISH IN SPICY SOUP THAI STYLE (TOM-KHLOHNG)
    - BEEF MASSAMAN
    - STIR-FRIED BITTER GOURD WITH EGG
    - DEEP FRIED KAO-SARN FISH
    - THAI DESSERT : COCONUT MILK ICE CREAM AND PEANUT
TG-EXCLUSIVE THAI MENU SET 4
EXCLUSIVE THAI MENU SET INCLUDING
    - STEAMED THAI HOM MALI RICE
    - TIGER PRAWN SPICY SALAD THAI STYLE
    - DRY FISH IN SPICY SOUP THAI STYLE (TOM-KHLOHNG)
    - CHICKEN MASSAMAN
    - STIR-FRIED BITTER GOURD WITH EGG
    - DEEP FRIED KAO-SARN FISH
    - THAI DESSERT : COCONUT MILK ICE CREAM AND PEANUT
 TG-EXCLUSIVE THAI MENU SET 5
EXCLUSIVE THAI MENU SET INCLUDING
    - STEAMED THAI HOM MALI RICE
    - DEEP FRIED MARINATED CHICKEN WITH LEMON GRASS
    - PRAWN AND YOUNG COCONUT IN TOM YUM SOUP
    - STIR-FRIED MINCED PORK WITH GARLIC, CHILI AND BASIL
    - OMELET THAI STYLE
    - DEEP-FRIED MARINATED CHILEAN SEABASS WITH FISH SAUCE
    - THAI DESSERT : BLACK & WHITE GLUTINOUS RICE WITH LONGAN
 
 TG-EXCLUSIVE THAI MENU SET 6
EXCLUSIVE THAI MENU SET INCLUDING
    - STEAMED THAI HOM MALI RICE
    - DEEP FRIED MARINATED CHICKEN WITH LEMON GRASS
    - PRAWN AND YOUNG COCONUT IN TOM YUM SOUP
    - STIR-FRIED MINCED CHICKEN WITH GARLIC, CHILI AND BASIL
    - OMELET THAI STYLE
    - DEEP-FRIED MARINATED CHILEAN SEABASS WITH FISH SAUCE
    - THAI DESSERT : BLACK & WHITE GLUTINOUS RICE WITH LONGAN
 
TG-EXCLUSIVE THAI MENU SET 7
EXCLUSIVE THAI MENU SET INCLUDING
    - STEAMED THAI HOM MALI RICE
    - DEEP FRIED MARINATED CHICKEN WITH LEMON GRASS
    - PRAWN AND YOUNG COCONUT IN TOM YUM SOUP
    - STIR-FRIED MINCED BEEF WITH GARLIC, CHILI AND BASIL
    - OMELET THAI STYLE
    - DEEP-FRIED MARINATED CHILEAN SEABASS WITH FISH SAUCE
    - THAI DESSERT : BLACK & WHITE GLUTINOUS RICE WITH LONGAN
 

輪椅服務

輪椅服務

 

如果需要輪椅服務,旅客必須在預訂機位時,或在出發日之至少48小時前,提出輪椅服務要求。

泰國航空提供輪椅服務,不收取任何額外費用。但是旅客在飛行航程中,必須能夠照顧自己。泰國航空僅協助旅客乘坐輪椅到機艙座位上,及到機艙的洗手間。機組人員能夠協助旅客乘坐輪椅到機艙洗手間,但是無法協助在洗手間內的旅客。

如果使用輪椅的旅客無法在機上照顧自己,建議須有同伴或照護人員同行,以便隨時協助在行程中使用輪椅的旅客。
 
在出發時,泰航的地勤人員將協助使用輪椅的旅客從報到櫃台到飛機艙門口或機艙座位,抵達目的地後,地勤人員將到抵達區提供使用輪椅的旅客提領行李的服務。

如果旅客攜帶自己的輪椅,則必須在預訂機位時,告知個人輪椅的尺寸及重量,以便做好必要安排,將輪椅放入機艙內,在目的地提領行李時會送還旅客。由於部分機場的重量及空間限制,如果個人輪椅重量超過32公斤 (71磅),則需獲得泰航的特別授權。

“候補空位升等” 措施


“候補空位升等” 措施

I.一般通則

-泰航 ”候補空位升等” 是以兩地直航航段為基礎計費,有2張不同貨幣單位的升等計費表:

a.從泰國出發的航段,以泰銖計費。

b.從泰國以外地區出發的航段,則以當地貨幣計費。

 

1.原訂位機票開立後,即可申請 “候補空位升等。

2.“候補空位升等” 只適用於 從經濟艙升等商務艙,或從商務艙升等頭等艙。

 (“候補空位升等” 僅限出發日當天在機場報到櫃台提出申請)

3.旅客須搭乘泰航營運之3碼班號航班,所有泰航開立的機票及文件皆適用。

 ( ID票、AD票、ZED票、泰航會員獎勵兌換票、廣告交換票皆不適用)
4.升等必須在艙位仍有空位的前提基礎上,於出發日當天,在出發地機場的登機報到櫃台申請辦理。

5.“候補空位升等” 適用於單程、來回等所有旅程類型

6.升等計費表是以單程為基礎計價收費

7.收費以當地貨幣計費,按計費表收取足額費用,包括兒童、嬰兒等,皆無任何折扣。

8.任何因機位升等衍生的稅金或其他附加費,均須由旅客自行負擔。

9.哩程累計是根據原訂位付費開票的艙等之規定進行累計。

10.升等之費用不可退費。

 

II. “候補空位升等” 之權限

1.行李限額 – 升等手續於報到櫃台完成後,則可依據升等後之艙等規定辦理。

2.使用貴賓室 – 升等手續於報到櫃台完成後,則可依據升等後之艙等規定辦理。

3.餐飲服務 – 如果升等手續於航班起飛前2小時完成,則可依據升等後之艙等規定辦理。

 

III.“候補空位升等” 之費用

1.從經濟艙升等到商務艙的候補升等費用

2.從商務艙升等到頭等艙的候補升等費用