Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.

 

Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.

 

1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.

 

For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015

Menu

Mobile Boarding Pass

Mobile Boarding Passes have been implemented since 01 August 2012, enabling passengers to receive their boarding pass through MMS. In this second stage, THAI is delighted to launch the E-mail Boarding Pass - an electronic boarding pass that comes with Mobile Check-in with its alternative for passengers to receive a Mobile Boarding Pass via e-mail.

Mobile boarding pass required condition

·         Domestic flights departing from Bangkok (BKK)/Chiangmai (CNX)/Phuket (HKT)

·         Mobile phone registered in Thailand.

·         Service providers are AIS and DTAC (through MMS)

·         Individual passenger with single flight in one booking code.

·         No special assistance requested.

·         Mobile phone device must support MMS and internet.

·         E-ticket is not purchased using credit card via telephone/web sale.

·         Service fee is 6 baht per MMS paid by passenger.

·         Passenger must have active e-mail address.   

Check-in procedure

1. Access to https://m.thaiairways.com and select "Check-in" or

Description: http://www.thaiairways.com/thai-services/on-the-ground/img/check-in-2.png

Access to THAI Service Application and select "Check-in"

Description: http://www.thaiairways.com/thai-services/on-the-ground/img/check-in-1.png

2. Click accept terms and conditions, then, click "next"

Description: http://www.thaiairways.com/thai-services/on-the-ground/img/term-of-us.png

3. Enter reservation code, then, click "next"

Description: http://www.thaiairways.com/thai-services/on-the-ground/img/revservation-code.png

4. system will automatically check-in, then, click "next"

Description: http://www.thaiairways.com/thai-services/on-the-ground/img/checked-in.png

5. To change seat, click "Change Seat"

Description: http://www.thaiairways.com/thai-services/on-the-ground/img/change-seat.png

Seat map will be displayed

Description: http://www.thaiairways.com/thai-services/on-the-ground/img/seat-plan.png

6. To receive Mobile Boarding Pass through MMS, click "Get Mobile Boarding Pass"

Description: http://www.thaiairways.com/thai-services/on-the-ground/img/checked-in.png

Enter mobile phone number, select service provider and click "Send MMS"

Description: http://www.thaiairways.com/thai-services/on-the-ground/img/send-mms.png

Mobile Boarding Pass will be sent

Description: http://www.thaiairways.com/thai-services/on-the-ground/img/mobile-boarding-pass.png

7. To receive Mobile Boarding Pass through passenger's e-mail, enter passenger's active e-mail address and click "Send Mail"

Description: http://www.thaiairways.com/thai-services/on-the-ground/img/send-mail.png

Flight Information will be displayed on your mobile

Description: http://www.thaiairways.com/thai-services/on-the-ground/img/check-in-completed.png

THAI will send Mobile Boarding Pass through passenger's e-mail under sender name BoardingPass@thaiairways.com

Description: http://www.thaiairways.com/thai-services/on-the-ground/img/e-mail%20boarding%20pass.png

Remark:

·         Sender name is BoardingPass@thaiairways.com

·         Mobile Boarding Pass's file is attached.

·         Please ensure the boarding pass is visible to be scanned at any airport checkpoint.

At the Airport

Passenger with No Checked Baggage

·         Show Mobile Boarding Pass at security checkpoint

·         For Royal Silk Class passenger, please show at the reception counter at Royal Silk Lounge - Domestic 

·         Show at the boarding gate together with an identification card or passport

·         Show to cabin crew prior to entering the aircraft

Passenger with Checked Baggage

·         Drop your baggage at counter C15

·         Show Mobile Boarding Pass at security checkpoint

·         For Royal Silk Class passenger, please show at the reception counter at Royal Silk Lounge - Domestic

·         Show at the boarding gate together with an identification card or passport

·         Show to cabin crew prior to entering the aircraft