Starting November 3, 2025, at 12:00 noon (Japan Time), emergency exit seats will be available for Pre-purchase.

Previously, these seats could only be requested at the airport check-in counter. From November3, THAI passenger who is match with condition of comply with emergency exit seats, can purchase emergency exit seats during your booking process.

Rules and Regulations for Emergency Exit Seats

・Eligibility Requirements for Emergency Exit Seats

　Passengers occupying emergency exit seats must meet the following requirements:

1. Be willing and able to assist in operating the emergency exit door in the event of an evacuation and follow instructions provided by the cabin crew.
2. Be fully able-bodied and have sufficient physical dexterity, strength and mobility to open, operate and pass through the emergency exit doors without assistance and without impeding others.
3. Be able to understand evacuation procedure and crew instruction and verbally convey such information to other passengers.
4. Be in good health at the time of check-in, boarding, and during the flight.

・Passengers who does not match with following conditions, passenger cannot select emergency exit seats:

1.  Passengers under 15 years old of age on the date of the first flight.
2. Passengers travelling with infants or children under 15 years old, elderly, passengers with restricted mobility, persons who require safety assistance for emergency evacuation.
3. Pregnant passengers.
4. Passengers with restricted mobility (including those using wheelchairs or other assistive devices)
5. Passengers who are not in full fitness, or are too frail or impaired at time of travel.
6. Unaccompanied minors (UM) age 5-17 years.
7. Buddhist monks/novices.
8. Passengers travelling with escort dogs/services dogs, or other assistance animals. 
9.  Deportees/Inadmissible.
10. Passengers requiring an extended seatbelt.
11. Passengers with ‘Baggage in Seat’ (CBBG)

On the day of departure, THAI staff or authorized representatives will verify passengers’ eligibility to occupy emergency exit seats. If a passenger is found not to meet the required conditions, the seat assignment will be changed to a non-emergency seat, and no REFUNDABLE for the emergency exit seat selection fee. We kindly ask for your understanding.