VOYAGE PRATIQUE

Repas spéciaux

Note  First-class passengers may reserve their premium gourmet meals on selected flights at least 24 hours prior to departure.

Code Description
AVML Vegetarian Hindu/Indian vegetarian meal
BBML Baby meal for infant aged at more than 6 months old.
BLML Soft meal. Recommended passengers with stomach or intestinal problems
CHML Child meal for children aged 2 years and older.
DBML Diabetic meal suitable for both non-insulin and insulin dependent diabetics.
FPML Fruit platter meal prepared with fresh fruits or dried fruits.
GFML Gluten free diet, avoids gluten, which is found in wheat, rye, barley and oats.
HNML Hindu meal containing no beef, veal or pork. Prepared with lamb, fish and other meats. Milk products allowed.
KSML Kosher meal conforms to the requirements of Jewish dietary laws.
LCML Low calorie diet meal   
LFML Low fat / cholesterol meal
LSML Low salt meal with minimum sodium content.
MOML Muslim meal, contains no pork, bacon, ham or alcohol.
Cooked according to Halal rules. MOML are normally served on THAI flights to Pakistan, so there is no need to request this type of meal on this route.            
NLML Low lactose meal. Omission of all foods containing milk, lactose, milk solids, whey, curd, and skimmed milk.
SFML Seafood meal.
RVML Raw vegetarian meal is a mixture of fresh vegetable and fruits.
VGML Strict European vegetarian. No animal products of any type.
VJML Vegetarian Jain meal / strict Indian vegetarian. Based on Jain customs. THAI offers VJML meal on flights on or after June 1, 2009.   
VLML Non-strict vegetarian prepared with dairy products
(eggs, cheese, fruits, vegetables, grains and nuts).
VOML Vegetarian oriental meal prepared in Chinese style.

 

Pré-commande repas

As an additional privilege, Royal First Class and Royal Silk Class passengers can pre-select their meals from our gourmet menu of finely created meals, including certified Halal or vegetarian dishes or other special dietary needs.

 

MENU NAME MENU DESCRIPTIONPICTURE
LOBSTER THERMIDOR LOBSTER THERMIDOR WITH DUCHESS POTATO DISH OF LOBSTER MEAT COOKED IN BERCY SAUCE MIXED WITH MUSTARD AND MORNAY SAUCE SPRINKLED WITH CHEESE ARRANGED IN LOBSTER SHELL AND GLAZED, SERVED WITH DUCHESS POTATO.
GRILLED FILLET OF BEEF ROSSINI GRILLED FILLET OF BEEF ROSSINI GRILLED FILLET STEAK TOPPED WITH GOOSE LIVER ( FOIE GRAS ), BAKED POTATOES, MIXED VEGETABLES.
SCALLOP PROVENCALE THE IDEAL OF  PAN-FRIED SCALLOP IN OLIVE OIL SERVED WITH PROVENCALE SAUCE MADE FROM TOMATO CONCASSE, GARLIC, OLIVE OIL, HERBS AND SEASONING, ACCOMPANIED WITH PARISIENNE POTATOES AND GLAZED VEGETABLES.
GRILLED NEWZEALAND BEEF TENDERLOIN OVEN ROASTED RACK OF LAMB TOPPED WITH CARAMELIZED ORANGE SERVED WITH A SPICY MARINADE SAUCE AND ROASTED GARLIC, BLUE CHEESE POTATO.
OVEN ROASTED RACK OF LAMB GRILLED NEWZEALAND BEEF TENDERLOIN, RED PRAWN MUSCAT WINE REDUCTION AND GRATIN DAUPHINOIS.
Grilled Norwegian salmon GRILLED NORWEGIAN SALMON WITH BABY LEEKS TOPPED WITH MUSCAT WINE SAUCE.
GLASS NOODLES PAD THAI GLASS NOODLES PAD THAI WRAPPED IN OMELET SERVED WITH LOBSTER TAIL: THIS IS A THAI DISH MADE FROM BEANTHREAD STIR-FRIED WITH TOFU, GROUND PEANUT, SUGAR, TAMARIND JUICE, WRAPPED IN EGG OMELETTE AND SERVED WITH LOBSTER TAIL, FRESH BEANSPROUTS, CHINESE CHIVES.
PRAWN PA-NANG CURRY WITH STEAMED THAI HOM-MALI RICE PRAWN COOKED IN RED CURRY PASTE AND COCONUT MILK SERVED WITH STEAMED RICE AND STIR-FRIED YOUNG CHINESE BROCCOLI WITH GARLIC.
CHICKEN KIEW-WAN WITH STEAMED THAI HOM-MALI RICE CHICKEN, EGGPLANT, SWEET BASIL LEAVE COOKED IN COCONUT MILK SERVED WITH STEAMED RICE AND VEGETABLES.

BLACK COD WITH GINGER AND SPRING ONION A HEALTHY DISH OF STEAMED BLACK COD WITH GINGER AND SPRING ONION SERVED WITH SUPERIOR SOYA SAUCE CHINESE STYLE, STEAMED BROWN RICE, SAUTEED FRESH VEGETABLES WITH XO SAUCE
CHINESE ROAST DUCK WITH YELLOW NOODLES THIS IS A CHINESE DISH OF ROASTED  DUCK CHINESE STYLE SERVED WITH YELLOW  NOODLES AND CHINESE CHOY-SUM.
TG-EXCLUSIVE THAI MENU SET 1 EXCLUSIVE THAI MENU SET INCLUDING
    - STEAMED THAI HOM MALI RICE
    - GRILLED BEEF FILLET SPICY SALAD THAI STYLE
    - MINCED PORK WITH VERMICELLI WRAPPED WITH CHINESE CABBAGE IN CLEAR SOUP
    - ROASTED DUCK WITH GRAPE IN RED CURRY
    - THAI STYLE OMELET
    - STIR-FRIED SPINACH WITH GARLIC AND CHILI
    - THAI DESSERT : BANANA IN COCONUT MILK
TG-EXCLUSIVE THAI MENU SET 2  EXCLUSIVE THAI MENU SET INCLUDING
    - STEAMED THAI HOM MALI RICE
    - VEGETARIAN PAPAYA SALAD
    - MIXED VEGETABLES IN SWEET & SOUR SOUP "KANG SOM"
    - STIR-FRIED MUSHROOM WITH GARLIC, CHILI AND BASIL
    - GRILLED EGGPLANT WITH BOILED EGG SPICY SALAD THAI STYLE
    - THAI DESSERT : ASSORTED LOOK CHUB
TG-EXCLUSIVE THAI MENU SET 3 EXCLUSIVE THAI MENU SET INCLUDING
    - STEAMED THAI HOM MALI RICE
    - TIGER PRAWN SPICY SALAD THAI STYLE
    - DRY FISH IN SPICY SOUP THAI STYLE (TOM-KHLOHNG)
    - BEEF MASSAMAN
    - STIR-FRIED BITTER GOURD WITH EGG
    - DEEP FRIED KAO-SARN FISH
TG-EXCLUSIVE THAI MENU SET 4 EXCLUSIVE THAI MENU SET INCLUDING
    - STEAMED THAI HOM MALI RICE
    - TIGER PRAWN SPICY SALAD THAI STYLE
    - DRY FISH IN SPICY SOUP THAI STYLE (TOM-KHLOHNG)
    - CHICKEN MASSAMAN
    - STIR-FRIED BITTER GOURD WITH EGG
    - DEEP FRIED KAO-SARN FISH
    - THAI DESSERT : COCONUT MILK ICE CREAM AND PEANUT
TG-EXCLUSIVE THAI MENU SET 5 EXCLUSIVE THAI MENU SET INCLUDING
    - STEAMED THAI HOM MALI RICE
    - DEEP FRIED MARINATED CHICKEN WITH LEMON GRASS
    - PRAWN AND YOUNG COCONUT IN TOM YUM SOUP
    - STIR-FRIED MINCED PORK WITH GARLIC, CHILI AND BASIL
    - OMELET THAI STYLE
    - DEEP-FRIED MARINATED CHILEAN SEABASS WITH FISH SAUCE
    - THAI DESSERT : BLACK & WHITE GLUTINOUS RICE WITH LONGAN
TG-EXCLUSIVE THAI MENU SET 6 EXCLUSIVE THAI MENU SET INCLUDING
    - STEAMED THAI HOM MALI RICE
    - DEEP FRIED MARINATED CHICKEN WITH LEMON GRASS
    - PRAWN AND YOUNG COCONUT IN TOM YUM SOUP
    - STIR-FRIED MINCED CHICKEN WITH GARLIC, CHILI AND BASIL
    - OMELET THAI STYLE
    - DEEP-FRIED MARINATED CHILEAN SEABASS WITH FISH SAUCE
    - THAI DESSERT : BLACK & WHITE GLUTINOUS RICE WITH LONGAN
TG-EXCLUSIVE THAI MENU SET 7 EXCLUSIVE THAI MENU SET INCLUDING
    - STEAMED THAI HOM MALI RICE
    - DEEP FRIED MARINATED CHICKEN WITH LEMON GRASS
    - PRAWN AND YOUNG COCONUT IN TOM YUM SOUP
    - STIR-FRIED MINCED BEEF WITH GARLIC, CHILI AND BASIL
    - OMELET THAI STYLE
    - DEEP-FRIED MARINATED CHILEAN SEABASS WITH FISH SAUCE
    - THAI DESSERT : BLACK & WHITE GLUTINOUS RICE WITH LONGAN

 

 

Chaise roulante

Wheelchair

 

Passengers must request wheelchairs at the time of booking, or at least 48 hours before departure date, if a wheelchair is needed.

THAI provides wheelchair service without any extra charge. However, please be advised that passengers must be able to take care of themselves during the flight. THAI will assist wheelchair passengers from wheelchair to seat, as well as to the aircraft’s lavatories.

THAI provides wheelchairs on board the aircraft to enabling cabin crew to assist passengers when needed to the lavatory. However, cabin crew cannot assist the passenger inside the lavatory.
 
If you are unable to take care of your personal needs inflight, we urge you to travel with a companion or escort, who can readily assist you and manage your needs.

On your departure, THAI’s staff will assist you from the check-in counter to the aircraft door or cabin seat, and upon arrival, the staff will assist you with the baggage, through the arrival area.
 
If a passenger has his/her own wheelchair, the size of personal wheelchair measurements and weight must be informed when booking, to enable us to make the necessary arrangements in order to load your wheelchair into the aircraft hold, and return it to you at the baggage hall of your destination airport.  If your wheelchair weighs over 32 kilograms (71 lbs.), special authorization from THAI is needed, due to weight and space restrictions at some airports.

Stand-by Upgrade

TG Stand-by Upgrading Facility

I.General Rules

- TG Stand-by Upgrading is the facility applicable in the “From…..To…..” basis at passenger contentment and satisfaction. There are two tables of the upgrading surcharges/fees shown in different currencies, varied by boarding point:


a.TG Stand-by Upgrading for sector(s) from Thailand where currency shown in THB (Thai Baht),

b.TG Stand-by Upgrading for other sectors except Thailand where currency show in different local Currency.

 

  • The stand-by upgrading can be requested after the original ticket has been issued.
  • The stand-by upgrading shall only be applied from Economy class to Business Class and Business Class to First Class.
  • Note: The upgrading surcharge table shall be applicable at Check-in Counter of the boarding point on the Departure Date.

  • The stand-by upgrading charge facility is applicable to all TG document issued by using TG carrier Fares (both normal and/or special fares) provided that passenger is travelling on Thai operated Flight (TG 3 - digits flight number).
  • Note: Industry Discount, Agent Discount, ZED Fares, ROP Award Redemption and Barter tickets are not permitted.

  • The upgrading process shall be done at the boarding airport of the applicable sector upon check-in, subjected to seat available at the time of departure.
  • The upgrading facility is applicable to all journey types: One Way, Round Trip, Circle Trip, and Open Jaw.
  • The applicable charge table is permitted for one-way basis.
  • The surcharge level are quoted in accordance with an applicable local currency and based on the actual amount. Any other discount such as Child/Infant, Tour Conductor and Agent Discounts are not permitted.
  • Any additional taxes or surcharges incurred with the upgrading are on passenger expenses.
  • Mileage is earned on the original paid fares.
  • Refund is not applicable to the upgrading surcharges.

II. Privileges for stand-by upgrade

  • Baggage Allowance – permitted in accordance with the new class of service provided that the upgrading process is done at check-in counter.
  • Lounge Access – permitted in accordance with the new class of service provided that the upgrading process is done at check-in counter.
  • Meal Service – in accordance with the new class of service if the upgrading process is completed 2 hours prior to flight departure.

III.Stand-by upgrading surcharge/fee

Preferred Seat

Reserve Preferred Seats

 

Preferred Seats in Economy Class are located at the cabin's front rows and in the emergency exit rows. These seats offer extra legroom for additional comfort. Once tickets have been issued, passengers can now opt for a preferred seat prior to departure for a fee, which is based on distance flown and flight duration.

As part of the same facility, Business Class passengers also have the option of selecting Royal First Class seats for a fee on flights where a two cabin configuration in operation. This applies to a few regional routes serviced with Boeing 747 aircraft, which have a separate Royal First cabin but are not sold as such, including Bangkok to Delhi, Denpasar (Bali) and Mumbai.

For an even smoother experience, purchase your Preferred Seats online here , via THAI Contact Center (+66) 02-356-1111 or by contacting the local Reservations Office,
at least 48 hours before flight departure.  Additionally, Preferred Seats can be purchased at the airport check-in counter and on board.

Preferred Seats fees* for Economy Class passengers

From/To
Bangkok
To Zone 1
To Zone 2
To Zone 3
To Zone 4
To Zone 5
From Bangkok
-
USD 15
THB 480
USD 30
THB 960
USD 50
THB 1,600
USD 70
THB 2,235
USD 100
THB 3,195
From Zone 1
USD 15 USD 30
THB 960
USD 45
THB 1,440
USD 65
THB 2,075
USD 85
THB 2,715
USD 115
THB 3,670
From Zone 2 USD 30
USD 45
USD 60
USD 80
USD 100
USD130
From Zone 3 USD 50 USD 65
USD 80
USD 100
USD 120
USD 150
From Zone 4 USD 70 USD 85
USD 100
USD 120
USD 140
USD 170
From Zone 5
USD 100 USD 115
USD 130
USD 150
USD 170
USD 200

 

Preferred Seats fees* for Royal Silk Class passengers wishing to seat in Royal First Class zoning area (selected flights only)

Between...and...
To zone 1
To zone 2
To zone 3
To zone 4
To zone 5
Bangkok
 USD 40
THB 1,280
USD 75
THB 2,395
 USD 150
THB 4,790
USD 200
THB 6,385
 USD 280
THB 8,935

 

Zoning Definitions:

Zone 1 Bangladesh, Cambodia, China (Kunming), Laos, Malaysia, Myanmar, Singapore, Thailand (Chiang Mai/ Phuket)
Vietnam, Between Taipei and Seoul, Between Karachi and Muscat
Zone 2 China (Beijing, Shanghai, Chengdu, Guangzhou, Xiamen), Hong Kong - China, India, Indonesia,
Nepal, Philippines, Sri Lanka, Taiwan - China, Between Phuket and Beijing
Zone 3 Australia (Perth) , Japan, Korea, Oman, Pakistan, United Arab Emirates
Zone 4 Australia (Sydney, Brisbane, Melbourne) , Russia (Moscow)
Zone 5 Austria, Belgium, Denmark, France, Germany, Italy, New Zealand, Norway, Sweden, Switzerland, United Kingdom, Between Stockholm and Phuket, Between Copenhagen and Phuket, Between Frankfurt and Phuket

*Fees are in US Dollars and will be converted into local currency at time of purchase.

**Preferred seat is not applicable for domestic sector in Thailand

 

  • General Information

    The sale of ‘Preferred Seats’ is now open for flights departing from 27th July 2019 onwards.

    Rates will be charged differently, according to which class of travel and which zones passengers will be travelling to/from.

    For example passengers in V and W classes will be eligible for ‘preferred seating’ only in the same aircraft zone.

    Please note, preferred seat assignments can only be purchased:

    • Through our Bangkok Reservations Office for TG operated flights only, no less than 48hrs before departure – Except for Emergency Exit Seats which are only available to be purchased at the airport check-in counter and on board when seats are available.
    • At the Airport for TG (3 digits) operated flights and for connecting TG (3 digit) operated flights only, on flights of less than 48hrs before departure time.

    The facility is applied in one direction between two given points shown in the chargeable table. The chargeable rates are determined from the point of departure to the point of arrival without a stopover at any of the intermediate points and vary according to class of travel. If passenger takes a stopover at an intermediate point, a new assessment of the charges, if applicable, will be measured from the point of departure following the stopover.

    If passenger’s journey involves multiple airline partners, please be aware that the chargeable rates are applied to THAI flights, which are operated by THAI only. In case of codeshare flights, the carrier performing as the operating carrier may and/or may not have their own similar services provided. Please contact our reservations team for further advice.
  • Rules and Regulations for Emergency Exit Seats
    Exit row seats are situated either next to or immediately behind the emergency exit door, so in the unlikely event of an evacuation, passengers are expected to assist in the opening of the emergency exit door and must be willing to cooperate with cabin crew.

    In order to comply with international safety regulations and requirements, the following passengers will not be eligible to be pre-allocated emergency exit seating:

    • Passengers under 18 years old
    • Passengers travelling with infants
    • Pregnant passengers
    • Passengers with restricted mobility (including those using wheelchairs or other assistive devices)
    • Passengers that are not in full fitness, or are too frail or impaired at time of travel.
    • Unaccompanied minors (UM)
    • Buddhist monks/novices
    • Passengers travelling with escort dogs/services dogs
    • Deportees/Inadmissible
    • Passengers requiring an extended seatbelt
    • Passengers with ‘Baggage in Seat’ (CBBG)
    Once at the airport, THAI staff and/or its representatives will check whether passengers meet the conditions above.
    If the passenger is found not eligible to sit in an emergency exit seats according to the above conditions, and where payment has already been made, passengers will not be eligible for a refund.
  • Refund
    The purchase of Preferred Seats is non-refundable and non-interlineable, except when a passenger does not get seated on a puchased Preferred Seats due to a Thai Airways failure, in which case the fee will be fully refundable.  Preferred Seats purchase documents issued can be kept to use on another flight where Preferred Seats are available.  
  • Other conditions of sale
    • Rates are shown in USD (US Dollars) and will be converted to local currency using the Banker's Selling Rate on the date of purchase
    • The above rates are charged separately and do not affect passengers’ baggage allowance, which may vary depending on cabin, status level, military status, itinerary and date of purchase
    • Any other discount in percentage related to special passenger types such as Child / Infant, Tour Conductor and Agent Discounts are not applicable for the purchase of ‘Preferred Seats’
    • Mileage is earned on the original paid fares and is not related to the sale of ‘Preferred Seats’
    • By government order or agreement, certain passengers may have tickets terms and conditions that differ from the above. This shall be stated on the passenger's e-ticket
    • Royal Silk Class passengers booked in C, D, J class can only select their “Preferred Seats” in the Royal First Class zoning on any THAI flights/sectors where a two class of service (Royal Silk and Economy) is in operation
  • Baby Bassinet Service:
    With the implementation of this new ancillary service, the seats with baby bassinet facility in economy class are now included as ‘Preferred Seats’. Bassinet service for infants can be requested at check-in only and will be charged as ‘preferred seat.’

For futher queries please refer to FAQs section